Shipping policy
Shipping Policy
Shipping destination
We currently ship to customers in the United Kingdom.
Delivery times
Orders are usually delivered in approximately 7–15 business days. Delivery times are estimates and may vary depending on the destination, supplier processing, courier delays, weekends, and public holidays.
Shipping costs
Standard shipping is currently free for eligible products. Any available shipping charges will be shown clearly at checkout before payment.
Order processing
Orders are processed after payment has been successfully confirmed. Processing times may vary depending on product availability and supplier requirements.
Tracking
When tracking information is available, it will be sent to the email address provided during checkout.
Delays
Occasionally, deliveries may be delayed due to courier issues, severe weather, customs procedures, or other circumstances outside our control.
Incorrect delivery information
Please check that your delivery address is correct before completing your order. We may not be able to replace or refund orders sent to an incorrect address supplied by the customer.
Contact us
If you have questions about your order or delivery, please contact us using the contact details provided on our website.